Civanox

Last updated: April 2026

1. Acceptance of Terms

By using the Civanox platform, you acknowledge that you have read, understood, and agreed to be bound by these terms. If you do not agree with any part of them, you must immediately stop using the system.

2. License and Use

Civanox grants you a limited, non-exclusive, non-transferable license to access and use the system strictly for authorized professional purposes. The following are strictly prohibited:

• Reverse-engineering the system or attempting to extract the source code.
• Using the system for any illegal or unauthorized activity.
• Bypassing any security measures implemented on the platform.

3. Accounts and Security

You are fully responsible for maintaining the confidentiality of your login credentials. You must notify administrators immediately of any unauthorized use of your account.

4. Intellectual Property

All content, trademarks, and software within this system are the exclusive property of Civanox and are protected under international intellectual-property laws.

5. Disclaimer

The system is provided "as is" without any warranties of any kind. We do not guarantee that the system will be free from errors or technical disruptions beyond our control.

6. Card and digital wallet payments

When card or supported wallet payments are enabled, charges are processed by independent payment service providers (for example Stripe). Civanox does not store your full card number on our servers.

Refunds, chargebacks, and payment disputes follow the rules of the relevant provider and applicable law, alongside any written agreement between your organization and Civanox.

You are responsible for accurate billing information and for any taxes, fees, or currency differences shown on invoices or payment receipts.

Last updated: April 2026

1. Information We Collect

We collect the information necessary to provide our services, which includes:

• Identity data (name, email address).
• Access data (IP address, browser type, activity logs).
• Technical data related to the devices used to access the system.

2. How We Use Your Information

We use the collected data for the following purposes:

• Managing your account and providing technical support.
• Improving system performance and developing new features.
• Ensuring the security and integrity of the platform and preventing fraud.

3. Data Protection

We apply strict security standards including advanced encryption (AES-256) and firewalls to protect your data from unauthorized access, alteration, or disclosure.

4. Cookies

We use only the necessary cookies required to keep your session active and for technical security purposes.

5. Your Rights

You have the right to access your personal data, correct it, or request its deletion, insofar as this does not conflict with the legal and operational requirements of the system.

6. Payment data and processors

Payment providers receive the data required to authorise and settle transactions (such as card type, last digits, amount, and risk signals). We do not use card data for unrelated marketing.

Providers may operate in other countries under their own agreements and certifications; we select partners that meet common industry security expectations.

You may request access, correction, or deletion of personal data subject to legal retention and accounting obligations, as described in the sections above.